FAQ

Questions, answered

Still unsure? Book a free session and ask us anything.

About Medvancer

Who is Medvancer for?

Medvancer is for aspiring medical students who want personalised guidance throughout the admissions journey. We especially support students who may face barriers such as limited access to guidance, financial constraints, lower grades, or a lack of medical networks and support.

What support does Medvancer provide?

We support students through every stage of the medical school application journey, including university choices, application strategy, work experience guidance, personal statements, UCAT preparation, interview preparation, and advice on achieving the grades needed.

Who are the mentors?

Our mentors are medical students and healthcare professionals who have first-hand experience of the medical school journey. They provide practical advice, honest feedback, and guidance based on what they have learned throughout their own admissions process.

How do the sessions work?

Our support is delivered online through one-to-one sessions, UCAT preparation, and personalised application feedback. This allows students to access high-quality medical admissions support wherever they are.

Can parents join?

Yes. Parents are welcome in the free Q&A session, and many join periodic check-ins for the 1-to-1 programme.

What happens after the free session?

There's no obligation. You'll leave with a clear picture of where you are and what to do next — and if a programme is right for you, we'll help you pick one.

Booking & cancellations

How do I book a session?

Head to the Programmes page, pick the option that suits you, and complete secure checkout on the site. You'll receive a confirmation email straight after payment with next steps.

Can I reschedule a session?

Yes. Rescheduling is free if requested at least 24 hours before your session. Email medvancer@gmail.com and we'll find a new time that works.

What is your cancellation policy?

Cancellations made more than 48 hours before a session are eligible for a full refund. Cancellations within 48 hours of the session, or missed sessions, are non-refundable.

What is the refund policy for Ace Your UCAT sessions?

UCAT sessions can be rescheduled or refunded in full if cancelled more than 48 hours before the session. Cancellations within 48 hours, or missed sessions, are non-refundable.

What is the refund policy for Personal Statement Reviews?

Because work begins as soon as your statement is submitted, Personal Statement Reviews are non-refundable once the file has been uploaded. If you haven't uploaded your statement yet, email us for a full refund.

What if I need to cancel due to illness or an emergency?

We understand things happen. Get in touch at medvancer@gmail.com as soon as you can and we'll do our best to reschedule or offer a fair resolution.

Contact us

Still have a question?

Can't find the answer you're looking for? Send us an email and we'll get back to you.

medvancer@gmail.com

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